Support

How can we help?

Write to us about anything: a problem, a question about your plan, an idea or a partnership.

Email

We usually reply within two working days. To help us help you faster, include:

  • The email address of your Peppi account, if you have one
  • Your phone model and Android or iOS version
  • What you did, what you expected, and what happened
  • A screenshot, if you can

Plans and payments

Purchases go through Google Play or the App Store. To cancel, turn off automatic payment in Peppi or cancel in the store. Refunds follow the store's policy.

Delete your account

In the app: profile icon, then Delete my account. You can also ask us by email.

How to delete your account

Privacy questions

To see, correct or remove your data, or for any privacy question, write to us at the address on the left.

Read the privacy policy

Looking for quick answers? Browse the FAQ.