Good questions.
Can't find what you need? Write to peppistyle1@gmail.com.
Using Peppi
How does Peppi choose my outfits?
You choose the occasion, the day and time, and how formal you want to be. Peppi adds the weather where you are and your profile (gender and age, and body shape if you add it). Its AI then plans three complete, different outfits and finds a real photo for each one.
Where do the photos come from?
From Unsplash, a library of free photos by photographers around the world. Peppi picks full-body photos of people who match your gender and age, then writes each outfit's description from the photo, so the words and the picture agree.
Does Peppi sell clothes?
No. Peppi gives you ideas. Use them as inspiration to put together outfits from your own wardrobe, or to know what to look for when you shop.
Why does the person in the photo look older or younger than me?
Without an account, photos aren't age-checked, to keep the free version free. With a plan, Peppi double-checks the age of the people in the photos.
Does asking again cost me an outfit request?
Asking again with exactly the same answers is free. A request is only counted when all three outfits arrive, so a failed attempt never costs you.
Who is Peppi for?
Anyone aged 13 and over. Outfits suit your age, so a teenager won't be dressed like an executive. Virtual try-on is for people aged 18 and over.
I'm under 18. Can I have Couture?
Yes. You get 60 outfit requests a month and your Style DNA. Virtual try-on, with the measurements made from your photos, is the part that isn't open to you yet: it uses full-body photos, and to keep young people's photos safe it's only for people aged 18 and over. Peppi asks you to confirm your age before any photo is added, and refuses a photo if the person in it could be under 18.
Which phones and languages?
Peppi is coming to Android first, with the iPhone app soon after. It's in English for now, with more languages planned.
Accounts and plans
Do I need an account?
No. You can start with Discover and 7 free outfit requests. Sign in with Google or email when you want a plan, your Style DNA or to keep your looks longer.
How much do the plans cost?
Prices will be announced at launch, for monthly and yearly billing. The app shows the price before you buy anything.
How do I cancel?
Turn off automatic payment on your plan in the app, or cancel the subscription in Google Play or the App Store. Your plan keeps working until the end of the month or year you paid for.
Can I get a refund?
Purchases are made through Google Play or the App Store, so refunds follow their policies. Request one from the store where you paid.
What happens if I sign out or reinstall the app?
Sign in again with the same account and your plan, saved looks and Style DNA come back. Signing out or reinstalling doesn't give new free outfit requests.
Looks, Style DNA and try-on
How long are my saved looks kept?
Without an account, 7 days on your phone. With an account, 43 days. Each look shows the date it will be removed.
Can I change my Style DNA?
Delete a saved look that doesn't feel like you, and your Style DNA is recalculated without it straight away. How Style DNA works.
Is my try-on photo safe?
Your photos are stored privately and shown only to you. Google's Gemini AI uses them to measure you and create your try-ons. You can delete them at any time, and they're deleted when Couture ends or you delete your account. More about virtual try-on.
Why was my photo refused?
Peppi needs one person, head to feet, facing the camera, with a clear face, clothed, sharp and well lit. It tells you what to fix. Photos in underwear or swimwear can't be used.
Privacy
Does Peppi track my location?
Only to get the weather. Your phone asks the weather service directly, and Peppi keeps just the city name on your phone. Your location isn't sent to Peppi's servers.
How do I delete my account?
In the app, open the profile icon and choose Delete my account. Other ways, and what's deleted.
Does this website use cookies?
No. This website has no cookies, analytics or trackers. Privacy policy.